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  1. How can we help you?
  2. Your Account

Your Account

  • How do I cancel or unsubscribe?
  • What are add-on items and add-on credits?
  • Did I buy a recurring subscription or was it a 1-time subscription order?
  • How do I log into my account and access my subscription settings?
  • What is the VIP Sale?
  • How do I change the email address on my account?
  • What happens if I received a damaged item?
  • I canceled my subscription, but my account still says "active." Will I be billed again?
  • What if I don't like the color/design of something I received?
  • I'm vegan/have food sensitivities. Can you accommodate this?
How can we help you?