How does my Membership work?

Welcome to the GlobeIn community! We want to make sure that you have all the information to get started, and we recommend reading the information below to get the most out of your GlobeIn experience.

LOGGING IN

Log in to your account. For instructions, click here. 

FEATURES

• Box Builder: This will give members the opportunity to select 3 artisan crafted items from over 30 of GlobeIn’s most popular products. This will allow you to build a custom box curation of the exact items you want! 
• Artisan Shop: Our marketplace where members and nonmembers can shop our artisan products 
• Maven Points: Credits within your membership which can be used to purchase products from the Artisan Shop or Box Builder. Premium Memberships will automatically receive Maven Points to shop every month! 
• Maven Rewards: The GlobeIn Maven Rewards Program is our way of celebrating and rewarding you for shopping with us! You'll get Maven Points for purchases, reviews, and more. 

CHECKING OUT

You can check out for your Box Builder order directly within your membership settings. All other purchases will be made in the Artisan Shop. You can check out by clicking the cart in the upper right hand corner. 

Learn how to spend your Maven Points at checkout HERE.

NOTE: Your items are not reserved for you. We recommend checking out right away for those items to make sure you get all the items you want before they sell out. Because all of our artisan items are handcrafted and made in small batches, we do have limited inventory.  

SHIPPING

Double check your shipping address. Changing your address will only update it for future orders, not current pending orders.

All orders will be shipped within 7 business days.  Learn more about shipping costs HERE.

You should receive a tracking email once your order ships out. You can also access tracking information through your Order History within your account. 

YOUR ACCOUNT 

Note when your renewal date and amount is HERE. 

Learn how to skip months for Premium Memberships HERE.

Cancellation/Refund Policy: Just in case you need to cancel one day, please take a look at our cancellation policy here. Please note that membership payments and/or remaining Maven Points will not be refunded or rolled over to other accounts. However, you will always have access to use them as a guest through our Maven Rewards program. You can read more about our Return and/or Exchange policy here.

IMPACT

GlobeIn would not be able to benefit communities from around the globe without YOU! Read more about the impact you help us make HERE. We're a member of the Fair Trade Federation, and every GlobeIn product is ethically produced and designed in many countries—your purchase empowers artisans around the world! 

Check out our 2020 Impact Report and read about GlobeIn's Mission HERE.

COMMUNITY

Join the GlobeIn Maven’s Community! Here, you can connect with other members who love GlobeIn and support our artisans. It's an engaged and inspiring community where we share sneak peeks of new products, promote sales and special offers, post important updates, and chat about our favorite GlobeIn pieces! Share tips, favorites, recipes, and more. Join today!

QUESTIONS?

Contact our Customer Service Team through our Contact Form HERE. 

Have fun, and thank you for your social impact!