This means that the box is being sent back to us. This could be because the address was undeliverable or the items appeared to be damaged. We will happily send you a replacement box! Contact firstname.lastname@example.org with an updated address and we will get you a new box right away.
Articles in this section
- How can I track my subscription package?
- How much does shipping cost?
- When will my box ship? Shipment notifications?
- My tracking information reads "Returned to sender." Help!
- I have a missing item!
- Where do you ship to?
- What about APO/FPO/DPO boxes?
- Which service do you use to ship boxes?
- How long does delivery take?
- My tracking info is not updating. What do I do?