This means that the box is being sent back to us. This could be because the address was undeliverable or the items appeared to be damaged. We will happily send you a replacement box if we have more in stock! Contact email@example.com with an updated address and we will get you a new box right away.
Articles in this section
- How much does shipping cost?
- When will my box ship? Shipment notifications?
- I have a missing item!
- How can I track my subscription package?
- What about APO/FPO/DPO boxes?
- Which service do you use to ship boxes?
- How do I update my shipping information?
- How long does delivery take?
- My tracking info is not updating. What do I do?
- My tracking information reads "Returned to sender." Help!