Premium Box Subscribers: Because this is a subscription box and we have to order large quantities of products from our artisans, we sometimes receive items in a variety of colors and designs. The items you receive may not look the same as the promotional pictures for the boxes. If you are unhappy with the item you receive, you can send it back to us in exchange for a different color/design.
We ask that you please pay for the return shipping of the item you wish to exchange. Please email us at firstname.lastname@example.org for more information on how to proceed with an exchange.
Essential Subscribers: We cannot make any exchanges for your monthly items.