When will my order ship? Shipment notifications?

Most orders placed on our website will ship within 7 business days. As you know, we work with artisans all around the globe, which means some orders will be shipped directly from their country of origin. In these cases, your order will arrive in the U.S. within 7-14 business days and tracking will not be available until then. Once it arrives in the U.S., you will receive an email with tracking information.

You can find tracking information for all of your orders under the ‘Order History’ tab in your account and also in the tracking email that will be sent. Please note that some items may also ship separately and you will receive a separate tracking number for each shipment. 

If you would like to know how long your order will take to arrive, please take a look here. Arrival dates will differ depending on location.