Being a very small startup we try to focus our resources as optimally as possible. We are unable to take phone calls at this time due to our limited customer support and have transferred over to an email Customer Support system a few years back. We noticed it was much more efficient to be able to answer customer emails faster while providing necessary attachments, documentation and assistance with inquiries.
Instead of frustrating our community with not answering their calls, we have done away with phone support and handle all of our customer communications via our contact form HERE.
We are sorry for any inconvenience this causes but have found we are better able to provide our community with prompt service that way. As we continue to grow we will always be looking for a time that we feel we can handle phone calls.
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