What happens if I received a damaged item?

Sometimes items end up being broken in transit, and we are more than happy to replace your item for you within 30 days of delivery*. If we do not have replacement items, we will give back Maven Points or refund you for that item. 

Please contact us HERE with the following information: 

• Order number
• The email associated with the account
• The name/color/size/design of the product
• A picture of the damaged item
  
  

*If it has passed 30 days of delivery, we are not able to accommodate replacements.

Learn more about our Membership Cancellation and Refund Policy here.

Learn more about our Return and/or Exchange Policies here.