Oh no! We are so sorry to hear that your shipment was missing an item. We are happy to rectify this for you within 30 days of delivery*. This doesn't happen very often but if it does, please contact us HERE with the following information:
- Order number or the month and subscription type (eg. Order#492012 or March Premium)
- Name of missing item(s)
- Email that the order was placed under
Our Customer Success Team will be happy to help you!
*If it has passed 30 days of delivery, we are not able to accommodate replacements.