Welcome to the GlobeIn community! We want to make sure that you have all the information to get started, and we recommend reading the information below to get the most out of your GlobeIn experience.
Here are 10 steps that will assist you with the journey:
1. Logging In: Log in to your account. For instructions, click here. Please note that the login is for your Premium subscription account only. Any Artisan Shop, Maven Rewards Program, or Maven Membership purchases will not be shown in this particular account.
3. Shipping Address: Double check your shipping address. If you need to change your address, you must do so before the 15th of the month (we are not able to reroute shipments at this time).
4. Prepaid or Recurring: Double check to see if you signed up for a 1-time subscription or a recurring one here.
6. Lingo: Learn the GlobeIn lingo!
- Premium: The type of subscription you have that offers a monthly box and access to add-ons and VIP sales.
- Skip: Pause your subscription for a month.
- Theme: For Premium subscriptions, you can choose themes each month between the 1st-15th. You can look through some of the past themes here.
- Add-ons: Discounted items that subscribers can purchase between the 1st-10th.
- Add-on credits: credits within your Premium subscription which can be used on add-ons and VIP sale items.
- Cancel: Unsubscribe.
- Artisan Shop: Shopfront that is accessible by everyone, all the time, and offers Artisan Boxes for one-time purchases as well as many of the same items that are available to subscribers as discounted add-ons. Purchases in the Artisan Shop are separate from your subscription and you cannot use your add-on credits here.
7. Shipping Dates: Know when your order will ship! Premium subscription orders begin shipping around the 25th of the month. You should receive a tracking email once your box ships out.
8. Cancellation Policy: Just in case you need to cancel one day, please take a look at our cancellation policy here. Please note that subscription payments and/or remaining add-on credits will not be refunded or rolled over to other accounts.
9. Impact: See the impact that you're making on communities all around the world here! We're a member of the Fair Trade Federation, and every GlobeIn product is ethically produced and designed by artists in many countries—your purchase empowers artisans around the world!
10. Social Media: Join the GlobeIn Maven’s Community on Facebook to connect with other Mavens, and watch our Instagram stories for new theme reveals!
Have fun, and thank you for your social impact!