Most Frequent Questions

  • Important Dates for Premium Subscriptions


    1st-5th Customize your theme and choose add-ons!
    5th Last day to choose your theme.
    10thLast day to skip.
    15thLast day to subscribe to get this month's box. If you subscribe from the 6th-15th, you will get a Surprise Theme.
    15thLast day to update your shipping address.
    18th-21stYour box starts to ship!
  • Important Dates for Starter Memberships

    20th-31stChoose your add-ons!
    29th-31stLast day to subscribe and choose add-ons to get the upcoming month's shipment.
    29th-31stLast day to update your shipping address.
    1st weekYour chosen add-ons start to ship! If you did not choose any, your credit will roll over.
  • Important Dates for Essential Subscriptions

    20th-31stChoose your add-ons!
    29th-31stLast day to subscribe to get the upcoming month's box/add-ons.
    29th-31stLast day to update your shipping address.
    1st weekYour box starts to ship!
  • ---------------------------------------------- Day before next bill date: Last day to cancel before recurring payment processes ----------------------------------------------